Imaging Process Overview

Standard workstation images are currently created by the IT Asset Management team for Dell workstations only, using Symantec Ghost.

Images are loaded with AU licensed software, the latest Windows service packs, and security patches.

New images are created at least twice per year. Images may also be created when:

• Dell discontinues the sale of the existing standard machines and introduces a new line of computers.
• There is a need to update a major software application or operating system.

After the image is built, OIT Information Security assesses the image against industry security benchmarks. The OIT Help Desk also performs acceptance tests on installed images.

Standard Software Applications Loaded on All Images

The following software applications are installed on the standard imaged Dell computer:

• Adobe Flash Player
• Adobe Reader
• Adobe Shockwave Director/Player
• Datatel WebUI
• Impulse Safe Connect
• Java
• Juniper Networks Network Connect
• Lotus Notes
• Microsoft .NET Framework
• Microsoft Office
• Mozilla Firefox
• Novell Client
• PowerDVD
• Roxio Creator Suite
• Symantec Endpoint Protection
• Windows Internet Explorer
• Windows Media Player

Workstations with AU Standard Image

OIT maintains images for the following desktop computers:

• Dell OptiPlex GX270
• Dell OptiPlex GX280
• Dell OptiPlex GX620
• Dell OptiPlex 745
• Dell OptiPlex 755
• Dell OptiPlex 760
• Dell OptiPlex 780
• Dell OptiPlex 790

OIT maintains images for the following laptop computers:

• Dell Latitude D600
• Dell Latitude D610
• Dell Latitude D620
• Dell Latitude D630
• Dell Latitude E6400
• Dell Latitude E6410
• Dell Latitude E6320
• Dell Latitude E6420